Swappa Local Enters the Triangle Market to Transform User-to-User Commerce Experience
Swappa Local, the First and Only Local Marketplace with Extensive Safety and “No Junk” Policies, Teams Up with Triangle Cellular Repair to Improve the Experience of Buying and Selling Used Electronics
RALEIGH, N.C. – July 23, 2019 – No stranger to taking on major brand competitors, Swappa, known as the safe and friendly marketplace to buy and sell used consumer electronics, is set to challenge traditional local online marketplaces with its innovative people-powered practices and “no junk” policies. Beginning today, Swappa is launching its Local service in the Raleigh-Durham area, one of six initial launch markets, in partnership with locally-based Triangle Cellular Repair. Aligning with Swappa’s commitment to safety and simplicity, Swappa Local is ready to transform the experience of buying and selling consumer electronics, and is on track to help its users pocket over $100 million this year.
While known as a “friendly” marketplace, Swappa wants to educate consumers on competitors’ shortcomings in protecting them from fraud and would-be scammers. Unlike any other online marketplace, Swappa manually verifies devices and listings on the site to help ensure products are not lost, stolen, broken or financed. From iPhones and laptops to cameras and video games, Swappa is the first and only local marketplace for used tech that provides a thorough review process to screen devices before they are made available for sale.
As part of the launch, Swappa Local has partnered with Triangle Cellular Repair, a locally-owned, premier mobile device repair center that offers fast, high-quality services, with seven locations in the area. Triangle Cellular Repair will provide Swappa Local buyers and sellers with safe locations to meet up, better known as “swap spots,” as well as sell pre-owned devices listed on Swappa Local in-store. Swappa Local selected Triangle Cellular Repair as its partner for the launch based on the company’s record of exemplary customer service and its sprawling retail presence throughout the Triangle.
“Being sold a blacklisted phone wasn’t worth the high speed chase that almost happened, but it was the motivation to create a better, safer marketplace,” said Ben Edwards, founder and CEO of Swappa. “Our focus on safety is personal to me, having been ripped off using competitor sites. People want and need discounted tech and our goal has always been to connect buyers with gently used, fully functional devices. Swappa wants our users to trust the tech they buy. That’s why we thoroughly review product listings, and also what drove us to partner with such a reputable local brand like Triangle Cellular Repair as we enter the Raleigh-Durham market. We’re thrilled to work with TCR and have its locations throughout the Triangle serve as official “swap spots” for safe, reliable and friendly local transactions.”
With Swappa Local, buyers and sellers can browse and sell used personal technology devices in the local market on Swappa. Once a seller is approved to list their product on Swappa Local and a potential buyer in the market selects the product to purchase, a safe and public meeting spot, such as one of the Triangle Cellular Repair locations, is clearly displayed on the site, as chosen by the seller and approved by Swappa. The buyer has the option to ask questions publicly and evaluate the seller’s ratings and reviews prior to making a purchase. Once the buyer is ready to purchase, the buyer and seller are given access to a private sale page for direct communication, the buyer pays a small upfront deposit, and the listing is then immediately removed from the Swappa site as a convenience to the seller. The buyer and seller meet at the predetermined, safe and public location, where the seller receives the remaining payment and the buyer tests and accepts the device.
“We are thrilled to partner with Swappa Local as it launches in the Triangle, not only as a safe and local meet-up spot, but also as a verified local seller on the site,” said Nick Wisner, owner of Triangle Cellular Repair. “Our team consistently strives to create solutions and provide the highest level of service. This partnership is a natural extension of that, and we’re proud to continue to be an asset for the local community by providing more opportunities for safe and reliable device transactions.”
Unique to Swappa is its dedication to remaining people-powered. In addition to its “no junk” policy, enforced by manually approving every listing on the site and verifying the serial number of cellular devices, Swappa also offers an active support team, monitors communication between buyers and sellers on the site, and enforces a “no jerks” policy by removing users who do not adhere to the site’s friendly policies.
With Swappa Local, buyers and sellers in the Triangle may now confidently purchase or sell a newish phone, MacBook, and other consumer tech product the same-day at a great discount, with the reassurance of Swappa’s verification policies and commitment to safety. Sellers never pay a fee to list their products on Swappa and are ensured fast payment for their devices once sold. For more information and to list or shop for a personal technology product, visit Swappa.com.
Founded in 2010, Swappa is on a mission to offer the best marketplace for buying and selling used consumer electronics. Emphasizing safety, simplicity, low fees and the “human factor,” Swappa has grown to be the marketplace to buy and sell newish tech, with over $100 million in commerce projected this year.
About Triangle Cellular Repair
Triangle Cellular Repair is the premier mobile device repair center in central North Carolina. TCR’s first location opened in Raleigh, North Carolina in 2012, and the company remains locally owned and operated. TCR not only focuses on offering the fastest, highest quality device repairs, but also helps with buying and selling pre-owned devices.